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Emergency Shelter & Social Services In Commercial Hotels





Lower Manhattan Holiday Inn
Brooklyn Way Hotel

Opened on June 30, 2017 and funded by the New York City Department of Homeless Services (“DHS”), AAPC has been tasked with providing Emergency Shelter and Social Support Services in leased Commercial Hotels to 200 homeless, single adults (men & women) citywide. Our commercial hotel program is geared toward homeless working individuals who may need assistance in overcoming barriers to permanent housing and job retention.

The mission of AAPC’s Emergency Shelter and Social Services in Commercial Hotel program is to provide safe transitional shelter with the goal of moving all clients out of shelter and help them locate permanent and/or alternate housing within or outside the State of New York while maintaining their employment status. Our methodology is to offer on- and off-site supportive case management, employment and housing services that empower clients and reduce recidivism.

The premises are kept clean by hotel management staff. The program is staffed by trained and credentialed Social Workers, Case Managers, Housing and Entitlement Specialists, and Employment Specialists. Support staff include Shift Supervisors, Residential Aides and Security personnel. The program operates 24 hours a day, 7 days a week, 365 days a year.

Our programs in the various commercial hotels offer temporary accommodations with on-site social services. During their time-limited length of stay, each client is housed in a semi-furnished room which they share with another individual. The rooms are equipped with a shower stall, double beds, (clean pillows, sheets, and blankets) and are provided three meals a day. Each client is provided with a locker and padlock and a writing desk. All clients have access to onsite social services that address the concrete causes and effects of homelessness, and the importance of employment retention. Clients are educated on economic self-sufficiency, and how to find and maintain permanent housing.

Referrals to the shelter come via the NYC Department of Homeless Services (“DHS”).

On-site services and programs include:

  • Twenty-four-hour hotline and refuge
  • individual case management
  • Individual and group counseling
  • Housing search assistance
  • Vocational counseling
  • Money management counseling
  • Living skills workshops

Eventually, through staff assistance, self-discipline and self-reliance, clients are expected to move into permanent and/or alternate housing.


Project Capacity & Community Benefits:

  • Lower Manhattan Holiday Inn
    Total living units: 53 rooms comprising a total of: 106 beds (2 individuals per room)
    Number of Jobs Created: 30 positions
  • Brooklyn Way Hotel
    Total living units: 47 rooms comprising a total of: 94 beds (2 individuals per room)
    Number of Jobs Created: 30 positions


Operating and Social Service Subsidies:

NYC Department of Homeless Services (DHS)
Individual & Anonymous donations


Single Adults: Applying for Temporary Housing Assistance

Where do single adults go to apply for shelter?

All single adult males must apply at:

30th Street Intake Center
400-430 East 30th Street
New York, NY30th Street is open 24 hours per day, including weekends and holidays.

How to Get There:
Subway: Take the 6 train to 28th Street. Walk east to 1st Avenue, turn left, and go north to 30th Street. Entrance is now at 30th Street and 1st Avenue.

All single adult women must apply at one of the following locations:

HELP Women’s Shelter
116 Williams Avenue (between Liberty Avenue and Glenmore Avenue)
Brooklyn, NY
How to Get There:
Subway: Take the C train to Liberty Avenue.

Franklin Shelter
1122 Franklin Avenue (near 166th Street)
Bronx, NY

How to Get There:
Take the 2 train to 149th Street, followed by the #55 bus to 166th Street and 3rd Avenue.

Homeless individuals who have been in shelter in the last 12 months should return to the same shelter.

What do single adults need to bring to the intake center in order to apply for temporary housing assistance?
The following forms of ID are very helpful during the intake process (but are not required):

  • Any form of ID with a picture and proof of age, such as a driver’s license, state-issued ID, passport or visa, welfare card or green card
  • Social Security card
  • Medicaid card, if available
  • If working, your most recent pay stub

What if I don’t speak English?
Interpreter assistance will be made available for individuals who do not speak English.

line650Hotline Phone Numbers

National Domestic Violence Hotline
1-800-799-SAFE (7233)
1-800-787-3224 (TTY)

In New York City ONLY
Domestic Violence Hotline: 1-800-621-HOPE (4673)
Crime Victims Hotline: 1-866-689-HELP (4357)
Rape & Sexual Assault Hotline: 1-212-227-3000
TDD phone number for all hotlines: 1-866-604-5350